Thursday, November 13, 2008

Dining Diva Review: Hooters hits horrendous low in Fairview Heights, IL

The Hooters Restaurant in Fairview Heights has set a new low, and after reaching rock bottom, has begun to dig. How hard is it to cook an unbreaded, well done chicken wing? Apparently for the kitchen staff at the Fairview Heights Hooters, it's an insurmountable task. For the third time in as many visits, they have failed to cook my requested dish of chicken wings the way I requested them to be cooked. One would think that Hooters could manage to cook an order of their SIGNATURE DISH properly, but that would not be the case. Each time I have visited Hooters, I have ordered the same thing--unbreaded well-done wings. Each time the same thing has happened--the first order of wings (after a 20 minute wait) comes out with breading, and then the second time (after sending the first order back because I ordered them naked since I don't like greasy fried breading) after I make the identical order, I receive unbreaded and UNDERCOOKED wings. Each time I waited FORTY MINUTES and left without getting anything to eat. I cannot put into words how incompetent the waitstaff or the kitchen or both has to be in order to screw up the IDENTICAL order TWICE IN A ROW on the same visit and have this happen on THREE SEPARATE VISITS IN A ROW. I have never seen such incompetence at any restaurant IN MY LIFE and for this to happen REPEATEDLY on THREE SEPARATE VISITS is simply beyond the pale. Chicken wings are Hooter's SIGNATURE DISH. If they can do nothing else, they SHOULD be able to manage to cook a batch of unbreaded well-done wings yet they have failed to do this SIX CONSECUTIVE TIMES. It's not a complicated thing and if they can't master something this simple, then they should really close the restaurant and try something they could succeed at doing--such as playing with their lower lips or walking and chewing gum at the same time. I will NEVER go back to Hooters again--I don't know if their wings are good or bad because I've never gotten to eat any of them. So, to the siliconed and nubile waitstaff I offer this advice: Write down the order and to the imbecile in the do-rag I advise him to READ the order. This could possibly result in my actually getting something to eat although I'm not holding my breath.

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